We are committed to ensuring the long-term performance and reliability of every electric motorcycle purchased from us. Our service policy applies exclusively to products sold by our company and requires a valid proof of purchase (receipt or invoice).

1. Scope of Services

Our authorized service center provides the following:

• Diagnostics – Comprehensive inspection to identify technical issues and assess the condition of the vehicle.
• Repairs – Professional repair and maintenance performed in accordance with manufacturer standards.
• Spare Parts – Ordering and installation of genuine replacement parts.
• Upgrades – Authorized performance enhancements and technical improvements for your motorcycle.

2. Conditions

Service is available only to customers who can provide valid proof of purchase.

Unauthorized modifications or repairs performed by third parties may affect the availability or scope of our service.

Costs of parts and labor not covered by warranty will be communicated and confirmed with the customer prior to service.

3. Customer Responsibility

To ensure timely and proper service, customers are required to:

1. Present proof of purchase at the time of service.
2. Provide accurate information regarding the issue or required upgrade.
3. Follow maintenance and usage guidelines as outlined in the product manual.